Privacy policy

What the contact form collects

When you send a message from our contact page, the form collects:

• your name
• your email address
• what you need: Software, Hardware, Howdyline or Other
• your message

To keep out spam robots, the form also has a hidden field that people never see, and checks how long the form was open. We use what you send only to answer you and to quote your work.

Where your message goes

The website emails your message to contact@logixcel.com, and we reply by email. It keeps no copy: nothing you type into the form is saved on the web server or in a database.

Your message stays in our mailbox while we need it to answer you and, if you hire us, as a record of the job. We delete enquiries that don’t become a job after two years.

Payments through Stripe

We bill through Stripe, our payment processor. When you pay a Logixcel invoice or payment link, you pay on Stripe’s secure page, and Stripe collects your card or bank details. We never see or store your full card number.

Stripe tells us what we need to keep our books: your name, email address, the amount paid, the card’s brand and last four digits, and your billing address if the page asks for it. Stripe handles your payment details under its own privacy policy.

We keep invoices and payment records for seven years, for tax.

Files and data you share for a job

If you hire us, you may send us designs, files, logins or business data so we can do the work. We use them only for your job, share them only with the suppliers the job needs, and delete or return them when you ask once the job is done.

Cookies, analytics and server logs

logixcel.com sets no cookies and runs no analytics or advertising trackers.

Our typeface loads from Bunny Fonts, which says it keeps no logs of visitors. Like most websites, our web host keeps routine server logs, such as your IP address, the pages you asked for and your browser, to keep the site running and secure.

Who else sees your details

We don’t sell your details or share them for marketing. The only others who handle them are the services that run the business: Stripe for payments, Hostinger for the website and email, and the suppliers a job needs. We also disclose details when the law requires it.

Seeing or deleting what we have

To ask what we have from you, to correct it, or to have it deleted, email contact@logixcel.com from the address you used with us. We’ll reply within 30 days.

Your messages and project files are deleted. We keep only the invoices and payment records the law requires, and Stripe keeps its own records under its policy.

Changes to this policy

If we change this policy, we’ll update it here and change the date at the top.